TOP 3 FREQUENTLY ASKED QUESTIONS
Where can i find my member number?
Your member number can be found on your membership dashboard page.
When will my trees arrive?
To be sure that your trees arrive in a strong and healthy condition, we ship bare root stock only
Once your order has been sent to our nursery location for processing, it cannot be cancelled. You can, however, refuse the order upon delivery. By doing so, you will be refunded the cost of the trees minus the shipping fees. The only exception to this is if there is an error in the shipment (i.e., the wrong trees were shipped or the trees were dead on arrival).
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